<Task
1>
Your company recently had a dinner
party at a restaurant to celebrate a special occasion. Participants at the
party said that they enjoyed the food but they were not satisfied with the
serving staff at the restaurant.
Write a letter to the manager of the
restaurant on behalf of your company.
In your letter
l Give details of the reason for the company celebration
l Explain what was good and bad at the restaurant
l Suggest what the manager should do to improve the service in
the future.
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Dear
Sir or Madam,
(일단 내가 누군지부터 밝히고 들어가는 게 좋습니다.) I
am writing to complain about the disgraceful incident that me and my peers and I (이 순서는 외워두세요!) experienced at your restaurant. We visited the restaurant yesterday for a
dinner party which was held for one of our colleague’s retirement celebrity and
I was really dissatisfied with some of the part of your services that I received.
For
the most part, all the food served in the restaurant was exceptional. In
addition, the seats you reserved for us were quiet enough as we required (기존 표현은 너무 쌥니다.) demanded.
However, when I went to the restroom, I saw some cockroaches running around there. (헉....) Furthermore Although, we required servers to catch them and cleaning the restroom
afterwards, but they had not fulfilled our requests until we were just leaving.
Due to that occasion, our plans to make our colleague happily retire that were made our colleague pleased to leave
our company were completely failed.
I
think the most important element for the restaurant is cleanness but your
restaurant does not fulfill this, is not and even didn’t try to fix it as quickly as possible. We are considerably
disappointed with you and will not be there from now on.
It would be
appreciated if you could send us an apology letter with all of your staffs. If
this is received by the end of next week, we will consider whether informing
this incident to others or not.
Yours
sincerely,
Elliae Kim
총평: (6/7/7/6) 6.5
어조 표현은 잘 되었는데, 문제는 중간에 내용이 다른데로 샌다는 점에 있습니다. 마지막 조건과 관련해서는 매니저가 추후에 서비스 개선을 위해서 무엇을 해야하는지를 작성할 수 있어야 하는데, 현 글의 후반부에서는 사과 요구 등만 얘기하고 있으므로 적절하지 않죠.
직원 교육을 좀 잘 시켜주세요~~등의 내용으로 대신 채워주세요!
수고하셨습니다 :)