안녕하세요! 12월 시험, 7점 목표점수로 공부 중에 있습니다. 시간은 18분 정도 걸렸고 158자입니다. 외부 도움은 받지 않았습니다. 항상 감사드립니다.
To manager of Vancouver Hotel
Hello, I stayed in your hotel last weekend. I had bad experience at your hotel and wanted to complain about it.
As you know, Vancouver’s summer is perfect to enjoy. It has one of the most pleasant weather in summer. However, it rained heavily and the temperature dropped unusually last weekend. I felt freezing and tried to turn on a heater in my room but it did not work. Only cooling fans were operating. Therefore, I had to ask for blankets to avoid getting a cold in the middle of summer. The blanket was useless and I trembled all night.
I was disappointed to your poor services and wanted to get a compensation for the terrible weekend. What I want you to do is giving me a full refund of the stay. I underwent frustrating night and thought that I wasted my money. I hope to get your reply soon.
Sincerely,
Ian Jeong