You recently made an online purchase and the product was not the same as the description on the website.
Write an email to the website support department in about 150-200 words. Your email should do the following things
What you purchased and when.
Exactly how it is different from the website description.
How you would like the company to fix the problem.
Total 170 words
Dear Sir or Madam,
My name is Yuri Kim, and my order number is 78079. I am
sending this email regarding a wrong item that I received from your website.
I purchased a picture frame from your website a couple of
days ago (논제에서 when이라고 할 경우에는, 특히 지금처럼 돈이 걸려있는 거래내역의 경우에는 단순히 며칠 전이라고 하는 것보다 구체적인 날짜의 적시가 필요합니다.). The product page described that the length of the picture frame is 10-inch inches.
However, this morning, I was very disappointed when I received and opened the
parcel from your website. It was because the picture frame looked much smaller
than the description. I measured the length of the frame, and it was only 7-inches.
The size of the picture frame that I received today is certainly not what
I need. In addition, I need a picture frame with the right size for an event on
this Friday. To resolve this issue, I hope you send me a right product with priority
courier service. Also, please inform me how to return the wrong item as soon as
possible. I am looking forward to hearing from you.
Sincerely,
Yuri Kim
총평: 편지글에서는 상황을 정확하게 설정하는 작업이 매우 중요합니다. 위에서도 말씀드렸듯이 정확한 날짜를 적시함으로써 판매자 측이 구매정보에 대한 보다 빠른 확인을 할 수 있으니까 잘 체크해주세요! 물론 표현 등은 좋아서 충분히 어느정도의 점수는 받아가겠지만, 초고득점을 위해서는 이러한 세부 디테일에도 신경써주셔야 합니다.
수고하셨습니다 :)