With the development of technology, consumer behaviour has changed considerably these days. It changed the way how to purchase products, and, people are taking advantages of these changes. In this essay, I would suggest consumer activities that were affected by technology, and the advantages.
Noticeable Changes that technology created are online shopping and delivery services. With the development of the Internet, people do not have to go to shops to buy something that they need. Consumer easily can browse online shops without big efforts. Also, a delivery service might be the most convenient factor for busy modern people. For instance, many people order some ingredients in the bedroom by mobile phone to prepare lunch for the next day. This suggests nowadays, consumers are able to buy and get very fastly due to online shopping and delivery services.
The advantages of those changes outweigh the disadvantages. Technology gave modern people exactly the necessary advantages. Through online shopping and delivery services, people can save lots of time, and, they are more likely to various kinds of products. The only disadvantage, I think, is the possibility of getting the wrong products. We often get different products from we ordered. However, companies are good at treating these mistakes, for example, they refund or compensate for the misdelivered product.
To sum up, it is evident that technology affected customers positively, such as online shopping, delivery services. These changes have lots of advantages in terms of convenience. In spite of having disadvantages, the advantages outweigh the drawbacks because of saving people's time and effort for shopping.
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