When making the effort to pass important treaties between countries, the president or diplomat meets the other country's rulers. Consequently, the treaty would become more convincing to them, and the chances of agreeing and signing it would go higher. In the same manner, when complaining about something, speaking in person is better than writing about it in a letter. It would be more convincing but less time consuming, highering the satisfaction of your complaint. First of all, making complaints in person is far more sufficient than doing so by writing. When talking face to face, you give the other person less time to think about the complaint, making him confused. As you keep on with complaining, the man just might give up, and grant you with what you want. However, when a complaint is sent in written form, the reciever would have time to think about his reactions, or even come up with an excuse. This would lower your chances of getting a satisfactory reply. For example, I had once made a complaint about an english exam from school. At first, I asked the teacher by email, recieving no reply at all. Dissapointed, I went to the teacher in person, telling her logically about how I thought the answer was wrong. In the end of the conversation, the teacher admitted that she had made a mistake, and I was able to get that question right. Therefore, making complaints in person is more convincing. Also, I believe making complaints face to face consumes less time. Like the example I made above, when I emailed my teacher about the wrong question, I never even had a reply for days. But when I met her in person, I was able to make my points clear, and got good results in that spot. If I kept waiting for the email reply, I might have never succeeded in changing the answers to the question. Likewise, complaining in person is better also when it comes to time consumption. In summary, rather than making complaints in written form, doing so face to face is a much better way to get satisfactory results to your complaints. In time matter or the matter of convincing the other person, meeting the person yourself is the answer. | |