These days, many people complain about the products which they bought due to the problems and lack of services at the consumer complaint center.We can either complain in person or in writing.I would rather choose to complain in writing because writing allows me to convey my message in logical way and also it is more convenient and time-saving.
To begin with, complaining in writing ways plays a vital role in permitting a consumer to deliver the opinions in more logical and composed ways.We can take time to collect the emotions and write the sentences more persuasive with appropriate words.Also we can bring our anger under the control.On the other hands, it is very difficult to control our anger when we talk face to face regarding as the complains.Our facial expression automatically shows angers.For instance, last year, I decided to complain to m professor about his teaching style.I was upset with him because he didn't show any interest in teaching the students.Instead of face to face correspondence, I determined to write in letter.I wrote very logical,composed and polite way.After he referred to this complain, I could recognize his change in teaching style.
Futhermore, with the help of state-of-the-art technology, the markets and shops encourage the consumers to file their complaints in Internet.This allows consumer to write the complaints in online consumer complaint center.This saves the time and energy because we don't need to go to the particular market for the complaining.For example,I bought television in my hometown which takes 5 hours from my present resident.I had to complain about the problem in television but I was in trouble for going to my hometown because it was too far but I came to across that I can file my complaint in the Internet on the market's website.Hence I could save my energy and time and also I got replacement of my television with new one.
To sum up, I firmly believe that complaining in writing way is more affective and more convenient.Also the advantages of writing method outweigh the advantages of face to face correspondance.I just would like to persuade the consumers to complain in writing methods if they want to get their problems solved.
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