▶ Topic :
When people need to complain about a product or poor service, some prefer to complain in writing and others prefer to complain in person. Which way do you prefer? Use specific reasons and examples to support your answer.
Some people are preferable to complain in person, however, other people are preferable to complain in writing. This is because this is applies to people’s traits and both of them are their own benefits. If I have to choose one, I would choose to complain in person. There are two reasons why I choose this: To complain face to face is more convenient and more expressive to convey my thinking and opinions.
First of all, complaining directly is more convenient than in writing. When you are inconvenient about some products or services, it is helpful and easy to walk their company or service center. On the other hand, if you write a note to express your inconvenience, you will think that writing something is very time-consuming and it make you more unpleasant, feeling it is very cumbersome. In addition, when I went to the theater to watch a popular movie, I was angry because of its poor service: it was in the theater that there were very unclean and unkind theater managers. I directly go to the their boss and require that it be corrected. Consequently, their attitude made watchers happy and environments was cleaned. If I wrote a letter, it might be changed, however, not directly.
Furthermore, complaining in person can improve expressiveness of people who want to say something. For instance, if you write a letter the service center from poor service, the servicer may have not recognized how you are anger and in inconvenience. However, if you go to them and strongly argue what you felt from their services and that something should be changed, they cannot help to correct: this is because they know your expression on your face and they listen your irritating voice, which make them behave fast.
Of course, Some people prefer to write on something to say their inconvenience. However, in my opinion, I would walk or call them directly: communication with servicer is very important more than you think. |