It is better to complain in person than in writing. |
In this rapidly changing world, as people are becoming more and more individualistic, they do not often try to have a face-to-face meeting even when they have some problems or complains. Rather, they send e-mails or letters to avoid trouble which can happen by direct meeting. However, I wholeheartedly believe that people should meet in person instead of writing a letter when they want to complain. This is because meeting is more effective, and it saves time and effort. To begin with, having a direct meeting is much more effective than writing. Looking at eyes plays a pivotal role whenever people have something to say. Not only can they convince another person by showing their anger, but they can also effectively say what they want by using facial expressions. For instance, last month, I bought an mp3 player on the Internet. I really expected a lot because it was my first mp3 player and was the newest model. However, when it arrived, I was greatly frustrated because it was totally different from the image on the computer screen. I payed a lot of money and worked for a long time to buy this mp3 player, but it was definitely not the one I expected. On top of that, they said that I could not get a refund unless there are some problems with the gadget. Accordingly, I went to the office of the shopping mall. Even though it was irritating and took more than two hours to go, I went there because I knew that it would be more effective to get a refund. When I arrived, I expressed my disappointment about the product and the service. Fortunately, the representitive of the company refunded all the money. Had it not been for my decision to go to the company, probably I would not have been able to get all the money back. On top of that, meeting directly to complain is safer. It is evident that when someone writes a letter or sends an e-mail, there are some possibilities that it can be lost. However, when it comes to meeting in person, people do not have to worry about the lost since they can express their complain directly. To illustrate this point, when my brother worked in a huge conglomerate, he had difficulty dealing with his senior. He was very inhostpitable and always scolded my brother. One day, the senior asked him to do a research and my brother had no choice but to do it even though it was senior's work. After he finished doing the research, he sent the research file with a letter which expressed his stress from working and dealing with him. However, the irritating senior told my brother that he did not receive the e-mail. Hence, my brother printed the research file out and went to him again. This time, right after he gave the file, he showed his anger in front of him even though he thought that it was risky to make a noise in the office. However, when he talked about how much he was stressed out due to the senior's attitude, the senior was very astonished and told my brother not to force my brother to do his work again. If my brother had avoided taking a risk and going to the senior to talk about his situation, he would not have solved his problem in the workplace. In conclusion, while it can be stressful to complain in front of the person, I am convinced that it is better than merely trying to solve the problem by writing a letter. Not only is direct meeting more effective, but it is safer as well. Accordingly, I believe that people have to be brave and decide to have a face-to-face meeting so as to solve problem in a shorter time. |