With the development of high technology and the Internet, email or voice mail has dominated the world's communication means. There are several advantages for the email and voice mail communication, but I believe that telephone or face-to-face meeting is still valid and powerful communication tools in human interaction because they are immediate, they are useful tools to catch other's feelings, and they play an essential role in human networking.
One of the benefits that telephone communication and face to face meeting involves is that it is quick for people to communicate with counterparts, so they are very powerful means in business transactions that require rapid and quick response. Even though email is an important part of our lives, we still use telephone and we still make an appointment with friends or business partners in person though we can use email and vocice mail at any time we want. That means people know the telephone's benefits vey well. Telephone and face to face meeting are fast, and there is no need to wait for reply, watching our computer monitor or replaying our voice mail box.
Besides the quick response of the telephone and face to face meeting, we can easily read the counterparts' feelings and emotions. It is very important communicative skills for successful business or human interaction. Let's assume that you are unaware of other's feelings such as boredom, tiredness, and anxiety when you are delivering your message. Depending on other's feelings or the state of mind, there will be huge differences. If you catch other's negative feelings when you are talking on the phone, it is very easy to adjust your way of delivering message, conforming to other's feelings. For example, when you feel your friend appears to be bored, you can change the topic, or if your client seem unsatisfied with your offer, you may also provide other alternatives in addition to the initial offer. As such, reading other's feeling is essential in successful communication, but one way communication tools like email or voice mail is a sure way to stay away from your friends or clients when they are depressed.
Last but not least, face to face meeting or telehpone is one of the best ways of building human network with ease. It is rather obvious that it is not easy to make friends through email. However, with talking on the phone with your friends or clients, it seems that you can easily make friends and expand your client list because almost all human relationships are not based on personal meetings or personal interaction like telephone. You may have experienced that you had talked on the phone with your boyfriend or girlfriend for hours. In addition, when you feel one client is very important in shaping your future business, you will call him or her and then make an appointment to meet them, because such personal meetings are better way to create the human network.
All things considered, although email or voice mail is widely accepted as an important tools for communication, rather traditional but humane communication means have such high value that the importance of telephone and meeting in person will continue for some time because they are fast, more humanistic, and better way for human networks.
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