▶ Your Answer :
In the reading passage, there is ample support to the author’s claim that the use of automated telephone systems to conduct surveys has several advantages. However, the professor in the lecture gives several reasons as a rebuttal to the author’s point. First, the professor contends that automated surveys can not reach (reach 는 뒤에 to 없이 바로 목적어가 옵니다) the target number of people quickly. This is because people usually hang up the phone. On the other hand, if survey was given to a human, they willing to respond since they do not want to be rude. This casts doubt on the reading passage’s claim that the surveying process can continue uninterrupted for an extended period of time. Next, the professor insists that there is no way to confirm identity. An example of a young child was given. When the boy responded, the machine could (시제 -> 과거) not identify there is something wrong. However, humans can be aware of the problem. This counters the reading passage’s assertion that automated surveys increase the chance of receiving accurate answers from respondents. Finally, the professor argues that an automated system lessens the probability of errors. This is because when people misunderstand the question, machine can not explain it clearly while a human can perceive whether respondents are confused or not and make them have a better understanding by describing the question more easily. This refutes the reading passage’s suggestion that using prerecorded questions results in more reliable data. |