We at ETS are highly committed to quality standards and fairness. After every test administration, we go to great lengths to make sure each test result we report is accurate and valid. It is with this objective in mind that we sometimes take additional quality control steps before scores are released.
For the reasons stated above, your TOEFL iBT® scores from the 10/29/2017 test administration are delayed because they are under administrative review. This review is routinely performed and in certain circumstances may take approximately four weeks. We hope you realize only accurate and valid test results are meaningful and helpful to score recipients.
At the conclusion of our review, you will be notified only if there are questions concerning your scores. If they are released, your scores will be reported to you and to any institutions or agencies you have designated to receive them. If you have not heard from us in approximately two weeks from today, you can call us at 1-609-406-5430 or 1-800-750-6991, 7:30 a.m.–5:30 p.m. U.S. Eastern time, Monday through Friday, or email us at otiassist@ets.org.
Sincerely,
Office of Testing Integrity
Educational Testing Service
Rosedale Road
Princeton, NJ 08541