Q. There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
A. Dear Jennifer,
I am writing to you to inform (inform의 경우 상급자가 하급자한테나, 혹은 동급의 사람들끼리 쓰지, 하급자가 상급자한테 쓰기에는 약간 무리가 있습니다.) the recent complaints I received from visitors to our company and to make suggestions which you asked me.
Last Monday, many external professionals came to our company to attend the monthly meeting to discuss about the new release of our product. Some of them sent me emails stating that they had trouble in finding the meeting room since it was their first-time visit, and at that time and the reception area was hidden far from the main entrance. I believe the reception area is one of the crucial factors which affect the first impression of the company to whom visit. Therefore, if newcomers who are not accostomed of our company are is counfused twice in order to find a receptionist who can guide them to the place they want to go, this frustrating first experience would etch negative images about our company to them.
To solve this these problems, I would like to propose relocating the reception area from behind the corner of the long aisle to the space at the front door where anyone can easily find out at the first sight. In that the reception desk is a movable furniture, the reception area can be located in a great spot for visitors. I hope you take my suggestion into account for better convenience for visitors.
I look forward to hearing from you soon.
Yours faithfully,
Sophie Lee
제니퍼가 매니저라는 점을 글에서 암시하지 않으면 감점당하는지 궁금합니다. 감사합니다 :)
-> 네 연님, 좋은 질문입니다. 이 글은 제니퍼에게 쓰는 내용이며, 제니퍼는 자신이 매니저라는 점을 누구보다도 잘 알고 있기 때문에 오히려 글에서 암시할 경우 흐름이 어색해지고 감점된다고 보시면 됩니다. 즉, 지금 글 그대로가 좋아요.
총평: (8/7/7/7) 7.5
이번 글도 잘 써주시긴 했습니다. 관사 문제가 있긴 한데 어차피 관사는 쉽게 해결되는 영역이 아니라 너무 신경쓰실 필요는 없고, 그 외의 사항들은 자잘한 친구들만 조금 봐주시면 될 것 같아요.
수고하셨습니다 :)