In the reading passage, there is ample support to the author's claim that automated telephone systems to conduct surveys have many merits. However, the professor in the lecture gives several reasons as a rebuttal to the author's point.
First, the professor contends that automated surveys cannot decrease their total survey times. People tend to hang off the machinery call more easily than people's call. People think that they don't need to keep their kindness to machines. This casts doubt on the reading passage's suggestion that Automated surveys can reduce response time due to their unceasing. Next, the professor insists that it is not true that automated survey results are more accurate. For example, a young child can make the lied data in a survey such as age, gender, incomes... Unfortunately, Machines just believe their response without any filtering or doubting. This refuges the reading passage's assertion that Automated surveys make more obvious results owing to people's honesty. Finally, the professor argues that it is not true that automated survey data is more trustworthy. Sometimes respondents can misunderstand survey questions. people can catch this kind of subtly changed voice. they can fix question words so, it can improve their result more precisely. This counters the reading passage's assertion that machinery results are more reliable because of their clear delivery ability. |